A Commonplace Book

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Los Angeles Times 8Scott 9

 

Supermarket psychology, I have learned, is practically a science. It is governed by lab-tested principles and meticulous observation. Consultants churn out papers on such matters as unplanned purchasing and the effectiveness of shopping-cart signage.

The goal of all this effort is not, as one might guess, to improve the American diet. Nor is it to strike an ideal balance between nutrition, convenience and cost. The aim, seasoned observers inform me, is quite simple: It is to get the shopper to spend more money.

-- Janny Scott. "Supermarket Psychology" Los Angeles Times October 18, 1992. "Health Horizon" p.5
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